Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. ALL RETURNS WILL BE REFUNDED IN THE FORM OF STORE CREDIT

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at 503-302-6230 or loloandcompany.shop@gmail.com 

If your return is accepted, we will send you instructions on how and where to send your package. 

You can always contact us for any return questions

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

Contact us to start an exchange, we would be happy to switch out a size or items!

Refunds

All returns will be issued as store credit/giftcard/discount code.